Privacy Policy
Privacy Policy
At OldiePaws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Information We Collect
When you visit our website or place an order, we may collect information such as:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment providers—we do not store your full payment details)
- Order history
- Device information, IP address, browser type, and website usage data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates and shipping information
- Improve our website, products, and services
- Detect fraud and maintain website security
- Send promotional emails if you have chosen to receive them
You may unsubscribe from marketing emails at any time using the link included in every email.
Sharing Your Information
We only share your information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Shopify
- Marketing and analytics providers
These providers receive only the information necessary to perform their services on our behalf.
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising and remarketing efforts.
You can manage or disable cookies through your browser settings, although doing so may affect certain website features.
Data Security
We use industry-standard security measures to help protect your personal information. While no method of online transmission or storage is completely secure, we take reasonable steps to safeguard your data.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: